With a nationwide lockdown due to come into force on Tuesday 5 January, we have updated our document on how we will work safely in your home. Your safety is of paramount importance and we take our responsibilities extremely seriously. We are complying with the Government's instructions around safe-working practices.
The guidance on the GOV.UK website indicates that we can still travel to and work in your home. This will of course be discussed in detail with you and we will be guided by your wishes.
Safe working in your home
We will:
communicate and discuss with you prior to any visit to discuss how the work will be carried out to minimise the risk for all parties and to maintain 2m distance from those working
identify busy areas across the household where people travel to and from or through (for example stairs and corridors) and minimise movement within these areas
maintain good ventilation - for example keeping windows and doors open to reduce risk of transmission
ask that you leave all internal doors open to minimise contact with door handles
clean regularly touched objects and surfaces using regular cleaning products to reduce the risk of passing the infection on to other people
bring our own food and drink to households and have breaks outside where possible.
communicate with you prior to arrival and on arrival to ensure that your household understands the social distancing and hygiene measures that should be followed once work has started.
Please note:
we will not share where we are working with other tradespeople
we will arrange methods of safe disposal of rubbish with you
only absolutely necessary participants should be there and should maintain 2m separation
we will avoid transmission during appointments, for example, by not sharing pens and other objects
we will hold meetings outdoors or in well-ventilated rooms whenever possible.
In an emergency (for example an accident, fire, or break-in) people do not have to stay 2m apart if it would be unsafe.
Updated 5 January 2021
Your safety remains our paramount concern.
Published: 5th Jan